Terms & Conditions

By accessing or using GSTFile.in ("Platform", "we", "us", "our"), registering an account, or engaging our GST filing services, you ("Client", "User", "you") agree to be bound by these Terms & Conditions in full.

If you do not agree with any part of these terms, you must not use our services. These terms apply to all users of the platform, including browsers, clients, and any other contributors.

GSTFile.in provides professional GST return filing services specifically designed for online marketplace sellers. Our services include:

• Monthly GSTR1 (outward supplies return) filing on the GST portal
• Monthly GSTR3B (summary return) preparation and filing
• TCS (Tax Collected at Source) refund identification and processing
• GSTR-2A and GSTR-2B reconciliation with your purchase data
• CA audit of all returns before submission
• Monthly deadline reminders and compliance alerts

We act as your authorised representative for GST filing purposes. All filings are made using the credentials or access you provide to us, or through the GSTIN portal on your behalf.

To enable us to perform our services, you agree to:

• Provide accurate, complete, and timely sales data from your marketplace dashboards each month
• Share your data within the timeframe communicated by our team before the filing deadline
• Ensure your GSTIN is active and in good standing with the GST authorities
• Notify us immediately of any changes to your business, GSTIN, or marketplace accounts
• Review any query reports or clarification requests sent by our team promptly
• Not use our platform for any unlawful or fraudulent purpose

You are responsible for maintaining the confidentiality of your account credentials. You agree to:

• Keep your password secure and not share it with unauthorised persons
• Notify us immediately of any suspected unauthorised access to your account
• Ensure all information in your account profile is accurate and up to date
• Not create multiple accounts for the same GSTIN without prior written permission

We reserve the right to suspend or terminate accounts that we reasonably believe are being used in violation of these terms or applicable law.

Our service plans are as follows:

• Starter Plan: ₹299/month — for sellers on up to 3 marketplace platforms
• Growth Plan: ₹499/month — for sellers on 4 or more marketplace platforms
• First month: Free of charge for all new clients — no credit card required

From the second month onwards, payment is due at the beginning of each billing cycle. Continued use of our services constitutes acceptance of applicable charges. Prices are exclusive of GST (where applicable).

We reserve the right to revise pricing with at least 30 days' advance notice communicated to your registered email address.

GSTFile.in prepares and files GST returns based entirely on the data provided by you. While our CA team audits all returns for consistency and compliance, we are not liable for errors arising from:

• Incorrect, incomplete, or misleading data provided by you
• Changes in your business structure not communicated to us
• Technical issues or downtime on the official GST portal (gstin.gov.in)
• Errors in marketplace-generated reports beyond our reasonable control

All content, software, processes, templates, and tools on the GSTFile.in platform are the exclusive intellectual property of GSTFile.in and its licensors. You may not:

• Copy, reproduce, or distribute any part of our platform without written permission
• Reverse-engineer, decompile, or attempt to extract source code from our software
• Use our brand name, logo, or trademarks without prior written consent
• Resell, sublicense, or commercially exploit our services or content

To the maximum extent permitted by applicable law, GSTFile.in shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Penalties or interest levied by GST authorities due to data errors on your part
• Losses resulting from GST portal downtime or technical failures outside our control
• Any loss arising from reliance on our services beyond the subscription fee paid

Our total aggregate liability in any circumstance shall not exceed the total fees paid by you for the month in which the claim arose.

Either party may terminate the service arrangement at any time by providing written notice. Upon termination:

• All pending filings for the current month will be completed if data has already been provided
• No refund will be issued for the current billing month (see Refund Policy)
• We will securely delete or return your data upon written request within 30 days
• Access to your account and filing history will be available for 30 days post-termination

We reserve the right to terminate accounts immediately without notice in cases of fraud, misuse, or breach of these terms.

These Terms & Conditions are governed by and construed in accordance with the laws of India, specifically the laws applicable in the state of Gujarat. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Gujarat, India.

We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of significant changes via email to your registered address at least 14 days before the changes take effect.

Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding these Terms & Conditions, please reach out to us.